This policy outlines the conditions under which you can return an item and receive a refund.
Returns:
- We accept returns within 7 days of the delivery date.
- Returned items must be in original condition, without any signs of wear or damage.
- All original packaging and accessories must be included with the returned item.
- You are responsible for the cost of return shipping.
Refunds:
- Once we receive and inspect the returned item, we will issue a full refund to your original payment method within 2-3 business days.
- Shipping costs will only be refunded if the return is due to our error (e.g., incorrect item shipped).
How to Return an Item:
- Contact us by text or call +44 7359618782 to request a return.
- Pack the item securely in its original packaging, including all original accessories.
- Write the order number clearly on the outside of the package.
- Ship the package to the following address: 57 Ashtead road London E59BJ
Please note:
- A trackable shipment service must be used for the return.
- We are not responsible for lost or damaged return packages.
We reserve the right to modify this return and refund policy at any time.